Frequently asked questions
Is the fish fresh today?
Look for Today’s Catch and the “Received today” indicator for the current Sea Treasure availability.
How do I know the origin?
Each product page shows the available origin and production or catch information.
Wild or farmed?
For each applicable product we show whether it is wild or farmed, together with the available origin information.
What does Today's Catch mean?
Today’s Catch is the current daily selection of fish and seafood highlighted by Sea Treasure.
Can you clean or fillet the fish?
When preparation is available, choose the preferred option directly on the product page.
Does cleaning reduce the delivered weight?
Yes. Pricing is based on the original product weight and preparation naturally reduces the final usable weight.
Can I choose a size?
Available size or weight choices appear directly on the product page.
How much fish do I need per person?
Selected products include an estimated number of servings according to weight.
When do you deliver?
The Delivery page shows the current service area and any published delivery schedule; checkout confirms the option available for your address.
How is temperature controlled?
Current cold-chain handling information is published on the Delivery page.
What if an item becomes unavailable?
If availability changes after ordering, Sea Treasure contacts the customer when confirmation or an alternative is needed.
How should I store seafood?
Follow the product-specific storage guidance and keep chilled seafood refrigerated.
Can I freeze it?
Follow the product-specific information and do not refreeze a thawed item unless explicitly permitted.
What if there is a problem with my order?
Contact Sea Treasure promptly with your order number and relevant details so we can review the issue.
Do you offer business pricing?
Professional customers can apply for a Sea Treasure business account through the Wholesale page.